About the Arkonyk Payments Benchmark

A free, 6-question benchmark of payment performance from ARKITEKT, Arkonyk's payment architecture practice. Enter six numbers most businesses already know and see where your operation stands against benchmarks for your business category — across 296 merchant category codes (MCCs), with results marked as authoritative or directional depending on the strength of the underlying source.

The six measures: authorization rate (card-not-present), fraud rate, chargeback rate, refund rate, dispute win rate, and effective processing rate against the interchange floor for your category and average ticket. Each answer is read against category benchmarks and flagged as on target, worth watching, or needing attention — with a plain-English note on what typically drives the gap and what is usually fixable.

Takes about three minutes. Results are shown on screen and a copy is emailed to you. Figures are directional estimates unless marked otherwise and are not a substitute for your acquirer's own reporting. Questions? Contact Arkonyk.